Questions families ask
If your question isn't here, just call — a real person will talk it through with you.
A small pendant you wear, called the Keeper, plus a simple way to ask about your day. It quietly remembers what happens around you, and when you forget something, you ask out loud and it tells you.
No. This is the heart of it: everything the Keeper holds stays on your own equipment, in your own home. Nothing is sent to any outside company, nothing is stored in a distant cloud, and nothing is ever sold or shared.
No. There are no screens, no apps to learn, and no buttons to press. You wear it, and you ask it questions the way you'd ask a person. We handle everything technical.
People living with memory loss — after a brain injury or stroke, or with the changes of age — and the families and caregivers who help them stay independent.
Not at all. We come to your home, set everything up, and train you and whoever helps you. From then on, it just works.
The Keeper keeps a record of your day to help you. You're always in control of what's kept and for how long, and you can erase anything at any time. When we set it up, we'll walk through using it considerately with the people in your life.
A one-time Home Setup from $299 (we bring the Keeper and set it all up), then a small monthly plan from $49 for ongoing support and check-ins. Every situation is a little different — we'll give you an honest quote, with no obligation.
You call us, and a real person answers and makes it right — not a help line on the other side of the world. Keeping it running is our job, not yours.
Yes. You own your information and your decision. You can erase what you like whenever you like, and there's no long contract holding you in.
Central Texas, and a bit beyond — close enough to come to your door. Call and we'll tell you if you're in range.
The Keeper is a memory aid, not a medicine — it can’t slow or treat dementia, and we’d never pretend otherwise. What it does is help with the day to day: recalling who visited, what the doctor said, whether the pills were taken. Many families living with early dementia find that eases a great deal of worry. For the condition itself, your doctor is the right guide.
No. It’s a memory aid you wear — more like a pair of glasses than a treatment. It works alongside your doctors and caregivers, never in place of them.
Yes. If you’re the son or daughter who lives a few hours — or a few states — away, you can be given access to the simple day screen, so you can see that Mom had her visit and took her pills without having to be there. Many of the families we help are long-distance caregivers.
A full charge lasts the day. It charges overnight with an ordinary cable, and we build that into the bedtime routine when we set things up. If keeping it charged is a worry, tell us — helping with exactly that is part of the monthly support.
That’s the one habit to build, and we build it with you — set by the toothbrush, part of getting dressed, with a gentle reminder if that helps. And if a day gets missed, no harm done; you simply put it on the next morning.
They stay yours. Because everything lives on your own equipment in your own home — not our cloud — nothing depends on us being around. If we ever stepped away, we’d make sure you kept everything and knew how to carry on.
We’re adapting the private software behind the Keeper to work with VibeLens, a small wearable camera that sees and hears the way you do. The Keeper remembers your day by ear today; with a camera, it could also show you a moment — a face at the door, where you set your glasses down. Same promise, one more sense. It’s in the works, not for sale yet. Read the field note →
Yes — and we hold that line even more firmly with pictures. Everything would stay on your own equipment in your own home: nothing sent to any outside company or cloud, nothing sold or shared, and you choose what’s kept and can erase any of it anytime. A camera raises the stakes; it doesn’t change our rules.
No. VibeLens is an independent product made by another company. We’re not selling it and this isn’t a paid endorsement — we simply think it’s the right kind of device to carry the Keeper’s software, and our adaptation is in development.
The adaptation is still being built, so we won’t promise a date we can’t keep. The surest way to hear first is to leave your email on the VibeLens page, or just text a real person at 501·365·1001 and we’ll keep you posted.
Still wondering?
A short, friendly call — no pressure. Tell us your situation and we'll answer honestly.
501 · 365 · 1001Text or call · Serving Central Texas